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Post Delivery Evalutation

Post delivery evaluation

The following are our initial actions for evaluation after the arrival of the status, use, and impact of the computers and networking gear that we ship.

  1. An evaluation section built into each of our partner'simplementation plans.
  2. Pre and post site visits by Board and Council members and staff and volunteers.
  3. A report by our partner on the status of the computers upon delivery. Data we are seeking includes the following:

    Computers Promised: #
    Computers Received: #
    Working immediately: #
    Working after effort: #
    Fixable: #
    Not Fixable: #
    Problem description:

    Monitors Promised: #
    Monitors Received: #
    Working immediately: #
    Working after effort: #
    Fixable: #
    Not Fixable: #
    Problem description:

    Printers Promised: #
    Printers Received: #
    Working immediately: #
    Working after effort: #
    Fixable: #
    Not Fixable: #
    Problem description:

    Amount spent on work: parts labor: #
    Deployed sets: #
    Time to deployment: #
    Problem description:
    Currently in service: NA
    Connected to Internet:
    Deployment - urban, rural
    In-house hardware support for school:

  4. Visits by WCE Internet Ambassadors to some of the sites.
  5. One or two months after delivery, each partner is asked to answer the following five questions (which we post):
    • Did the shipment meet expectations (equipment in functioning order, quantity specified etc.)?
    • Was it difficult to clear this material through customs?
    • Have the units been implemented - are youth using them and are they connected to the Internet?
    • Would you do it again?
    • Any comments or recommendations?
  6. Our partners agree (in our signed partnership agreements) that they will have each of the schools they recruit sign agreements with them to do the following and then help them to implement:
    • Protect the computers for use for free youth access to the Internet and to have their youth
    • Have students at each school partnered on-line with a more tech-savvy students in a sister school provided by WCE
    • Have students at each school are asked to e-mail to WCE a report twice a year on the condition and use of their computers
    • Have students at each school develop a cultural and historical website and link it to WCE website
    • Recycle or dispose of all computer equipment at the end of its useful life in a way that minimal ecological harm is done
  7. Our partners agree to visit each school annually for at least three years to monitor the above and on sustainable and consistent power, Internet connection, maintenance, impact, and use of the computers.
  8. A few months after each shipment, we send a survey like the following. This one was sent on 15 August 2002.

Dear WCE Partner,
You have now received a container of computers from WCE. I am curious to know your quick, brief, informal, blunt, and honest reactions to the following questions.

  1. Are most of the computers you received now in schools and working and in use by students and connected to the Internet?
  2. What were the biggest problems with your first shipment from WCE?
  3. Would a NEW Internet appliance like a MSN Companion with limited word processing capacity ever be useful to the schools you recruited - instead of a USED computer?
  4. How valuable to the schools/centres that you recruited were all of the extra printers, software, networking and other gear that we included in your container along with the computers? Were these of high, medium or low priority to them?
  5. What programmatically would you do with some PDAs - Compaq iPAQs? Would this be a high, medium, or low priority to the schools/centres you recruited
  6. What would be the value to you or the schools/centres you recruited for them to be partnered with a tech-savvy sister-school? Would this be a high, medium, or low priority to you
  7. Did you install Microsoft or Linux software?
  8. What would be the value to you of the schools/centres you recruited for them to have to have access to one online help desk staffed by students focused only on helping schools in your country? Would this be a high, medium, or low priority to you?
  9. What would be the value to you of the schools/centres you recruited to have a team of tech-savvy secondary school students visit to provide troubleshooting and training in a school or schools in your country? Would this be a high, medium, or low priority to you?
  10. What else could WCE do now that would be helpful to you?

How are you and the schools/centres you recruited doing on the 11 agreements listed below?

  1. Schools/centres will sign to have their youth partner with tech-savvy sister-schools via the Internet
  2. Computers will be delivered to the participating schools/centres from the port-of-entry
  3. Schools/centres will use the computers for youth access to the Internet during most school days
  4. Donated computers will be installed, regularly maintained, and secured
  5. Phone, power, and Internet service will be provided for computers to be connected to Internet
  6. Youth will thank the company(s) that donates the computers
  7. Youth will develop historical and cultural websites and link them to the websites of both parties
  8. Youth will send semiannual reports on computer use, on-line partnerships & webpages to both parties
  9. Schools (students if possible) will supply answers to an annual survey of impacts developed by Harvard's IT Group
  10. Recycle or dispose of computer equipment at the end of its useful life in a way that does minimal ecological harm
  11. Visit each school once a year to monitor for 3 years to evaluate value and impact of project

We are working on developing the evaluation questions on use and impact.

Board voted to approve: 3 February 2002
Last updated: 20 January 2003